Hospitality

Hospitality

WiFi High-speed Internet access(HSIA) is quickly becoming a service that business travelers as well as consumers are expecting at Hotels, convention centers, and other hospitality establishments. Hospitality management sees broadband wireless access as a way to maximize occupancy, increase customer satisfaction.

Giving Your Valued Guests High Speed & Quality Internet Access Has Never Been Easier….
WiFonic can make guest on boarding simple, seamless and secure. Let guests use social media, loyalty program credentials or any other means you prefer to log onto your Wi-Fi. Provide future access after the first log-on automatically, without users having to do anything. And do it all through a self-service portal that’s branded for your property and protects every connection with the gold standard in Wi-Fi security.

Don’t Just Connect Your Guests, Connect With Them
You’re already providing Wi-Fi as an amenity, your guests are connecting from the moment they set foot on the property. Why not use that infrastructure to provide more convenient hotel services and grow your bottom line?
With the same high-performance WiFonic Wi-Fi platform, you can speed up check-in and check-out services from any smart device. You can connect guests with hotel information, spa services, special promotions and more.

Benefits for Hotel Operators

  • Assist hotel managers in increasing occupancy rates
  • Improve customer / guest loyalty
  • Strengthen hotel brand image with customized WiFi Log in portal
  • Provide Internet keys for easy, secure authentication
  • Charge for access on a per room basis, or offer access for free for a flat monthly rate
  • Integrate with the leading HOTEL Property Management System (PMS) for consolidated guest billing
  • Generate additional revenue by enabling new business services

AUTHENTICATION

  • ROOM NUMBER + LAST NAME + PIN AUTHENTICATION METHOD
  • USER FRIENDLY GUEST REGISTRATION
  • QR CODE BASED AUTHENTICATION
  • SMS / OTP WITH THREE WAY SECURITY AUTHENTICATION
  • LOGIN ATTEMPTS (GUESTS WRONG ENTRY NOTIFICATIONS)
  • AUTHENTICATION WITH SOCIAL MEDIA LIKE FACEBOOK, LINKEDIN, TRIPADVISOR ETC.
  • SINGLE COUPON FOR CONFERENCE HALL ACCESS
  • EVENT MANAGEMENT ACCESS

INTEGRATION

  • INTEGRATION WITH PMS (OPERA, IDS, WINHMS, LUCID, PROTEL, HOTSYS, SHAWMAN, MINQAR, PROLOGIC, PRIZM )
  • PAYMENT GATEWAY
  • THIRD PARTY INTEGRATION
  • SMS / OTP WITH THREE WAY SECURITY AUTHENTICATION

REPORT & GRAPH

  • HOTEL REPUTATION, FEEDBACK, ANALYSIS, REPORTS & GRAPH
  • MRTG & BANDWIDTH UTILIZATION GRAPH
  • WEBSITES LOGS
  • WALK-IN GUESTS ACCESS & REPORTS
  • LOGIN ATTEMPTS (GUESTS WRONG ENTRY NOTIFICATIONS)
  • TRANSPARENT USER TRAFFIC MONITORING HELPS IN BUSINESS & FORENSIC ANALYSIS
  • MANAGERIAL REPORT VIA DASHBOARD

LOGIN PORTAL

  • CUSTOMIZE LOGIN SPLASH PAGES
  • GUEST SELF REGISTRATION
  • DEVICE BASED LOGIN PAGES – MOBILE & LAPTOP
  • MULTIPLE CAPTIVE PORTAL FOR DIFFERENT LOCATIONS
  • INTEGRATED WITH SOCIAL MEDIA
  • EMAIL & SMS OTP BASED LOGIN
  • PROMOTIONS AND BRANDING OPTIONS
  • SPLASH PAGE CUSTOMIZATION VIA DASHBOARD

SYSTEM

  • SUPPORT FOR WIRELESS PRINTING
  • INTERNET BUSINESS CENTERS WITHIN THE HOTEL PREMISES
  • FLEXIBLE SERVICE PLANS ACROSS LOCATIONS
  • ENTER THE MARKET QUICKLY AT A MINIMUM COST
  • FASTER ROI AND MAXIMIZE REVENUE
  • ANYTIME, ANYWHERE ACCESS FOR GUESTS WITHIN THE PREMISES
  • PROFITABLE ADDITIONAL REVENUE STREAMS AND A COMPETITIVE EDGE
  • CRM SYSTEM TO PROMOTE YOUR BUSINESS THROUGH BULK SMS AND E-MAIL OPTIONS
  • 4G LTE PROVISIONS
  • CLOUD MANAGED HOTSPOT

SERVICE

  • INTERNET BACKHAUL INDEPENDENT
  • ZERO CONFIGURATION – REDUCES ONSITE CONFIGURATION & SETUP TIME
  • SERVICE PROVIDER NEUTRALITY – CAN BE DEPLOYED USING ANY INTERNET SERVICE PROVIDER
  • TECHNOLOGY NEUTRALITY – SUPPORT FOR WIFI AS WELL AS WIMAX
  • ALERT MANAGEMENT
  • EXPERIENCED & QUALIFIED ENGINEERS ON SUPPORT

BANDWIDTH

  • PER USER BASED BANDWIDTH RESERVATION
  • PREMIUM BANDWIDTH FOR VIP GUESTS OR DIRECT BOOKING GUESTS
  • POSTING, FREE & CHARGEABLE FOR PREMIUM BANDWIDTH WITH VARIOUS PMS INTEGRATION
  • MOBILE APPS TO MONITOR BANDWIDTH USAGE, LOGGED IN USERS ETC.
  • QoS VIA PRIORITIZATION OF BROWSER TRAFFIC
  • USER FRIENDLY & ATTRACTIVE GUI
  • VLAN SUPPORTS
  • AUTO DUAL ISPS CONFIGURATIONS & LOAD BALANCING
  • BANDWIDTH MANAGEMENT

COUPONS

  • FULL CUSTOMIZATION & BRANDING COUPON TEMPLATES
  • PACKAGE COUPONS
  • ONLINE COUPON PURCHASE
  • BULK COUPONS PRINT
  • EXPORT TO EXCEL FORMAT
  • SYSTEM GENERATED USERNAME & PASSWORDS

SUPPORT

  • 24×7 ACCESS POINTS & INTERNET LINE MONITORING SYSTEM
  • 24×7 NETWORK MONITORING
  • SERVICE METRICS – 24X7 TECHNICAL SUPPORT, CUSTOMER SUPPORT, BUSINESS SUPPORT
  • 24×7 TOLL FREE NOC SUPPORT

COMPLIANCE

  • DOT / TRAI COMPLIANT